Azul Airlines Cancellation Policy 24 Hours Refund Policy Update


Azul Linhas Aéreas Brasileiras S/A is a Brazilian carrier based in Barueri, a suburb of São Paulo. The company's business model is to stimulate demand by providing frequent and affordable air service to underserved markets throughout Brazil. The airline provides many services, which can be found on the website here, including "Azul Airlines Cancellation Policy." If one has to fly with the airlines can get the reservation done either over the web or by calling the reservation number.

Azul Airlines Cancellation and Change Policy:

while getting the reservation done, one should be completely aware of all the policies Cancellation Policy –

  • As per the airlines, one can cancel the reservation within 24 hours of booking the ticket and you will be required to pay no cancellation charges, one will be able to get a complete refund.
  • In case one gets the reservation within 96 hours of the scheduled departure, then you will be required to pay a cancellation fee and an additional charge of 10%
  • If one gets the cancellation done because of some emergency as a death in the family, then cancellation charges will be taken off once the documents are submitted.

Azul Airlines Refund Policy:

  • Refunds will be processed in the original format of how the payment was done.
  • If the payment was done using the credit card, then it will take up to 14 to 30 working days for the refund.
  • The request can be done through the Guest service center of Azul Airlines within the validity period, at times one will be asked to pay a refund fee of 10% in regards to the cancellation of Guest seats.

How to Cancel Azul Airlines Flight Ticket:

yes plans do change hence there comes the need to cancel the ticket, before doing so please consider the following points

  • One should be sure that the ticket is not used or exchanged and is refundable.
  • The ticket must be issued more than 5 days which is prior to the departure of the flight.

The process to cancel the ticket:

  • One has to go on the official website.
  • Among the listed options click on Manage and then enter the details as Booking reference or ticket number and your last name, once the details have been entered then tap on Manage booking and click on find by booking.
  • Now on this page one can take the necessary action and one can also do the same by dialing the customer service number.

Azul Airlines Cancellation fees:

  • It will depend on the route and the fare that you have booked.
  • The cancellation fee will be according to the fare rules of the original ticket.

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